This policy explains what information One Stop Trucking collects when you use our website and services, including our integration with QuickBooks Online, how we use it, and the choices you have.
The short version: we only access the QuickBooks Online data needed to run the features you turn on. We never sell your data, never use it for advertising, and you can disconnect QuickBooks and ask us to delete your data at any time.
1Who we are
"One Stop Trucking", "we", "us" and "our" refer to [legal entity name, e.g. One Stop Trucking Pvt. Ltd.], with its registered office at [full registered address, Ludhiana, Punjab, India]. We operate the website onestoptrucking.in and the related trucking management, dispatch and accounting services (together, the "Services").
2Scope
This policy applies to information we process when you visit our website, create an account, contact us, or connect a third-party service such as QuickBooks Online to the Services. It does not cover the practices of Intuit Inc. or any other third party, whose own privacy policies govern how they handle your information.
3Information we collect
Information you give us
- Account details such as your name, company name, email address, phone number and password.
- Business and operational records you enter, such as loads, trips, customers, drivers, vehicles, rates, invoices and expenses.
- Messages you send us for support or sales enquiries.
- Billing details if you subscribe to a paid plan. Card payments are handled by our payment processor; we do not store full card numbers.
Information from connected services
When you choose to connect QuickBooks Online, we receive the data described in section 4.
Information collected automatically
- Device and log data such as IP address, browser type, operating system, pages viewed and the date and time of access.
- Cookies and similar technologies, as described in section 10.
4QuickBooks Online data
Our Services can connect to your QuickBooks Online company through Intuit's official API. You start the connection yourself by clicking "Connect to QuickBooks" and signing in on Intuit's own secure page.
How the connection works
- We use Intuit's OAuth 2.0 authorisation. We never see or store your Intuit username or password.
- Intuit gives us access tokens limited to the permissions you approve (the
com.intuit.quickbooks.accountingscope). We store these tokens encrypted. - The connection stays active until you disconnect it from our Services, from your Intuit account under "Apps", or until the tokens expire.
What we access
| Data type | Why we access it | Read / write |
|---|---|---|
| Company info (name, address, currency, fiscal year) | To identify the connected company and format records correctly | Read |
| Customers | To match shippers and brokers to your QuickBooks customers | Read and write |
| Invoices and payments | To create invoices for completed loads and show payment status | Read and write |
| Vendors, bills and expenses | To record fuel, tolls, maintenance and driver settlements | Read and write |
| Items, products and services | To map freight charges and accessorials to the right line items | Read |
| Chart of accounts, classes and tax codes | To post transactions to the correct accounts | Read |
[Edit this table so it lists only the QuickBooks data your app actually reads or writes.]
Our commitments for QuickBooks data
- We use QuickBooks data only to provide the features you request, such as syncing loads, invoices and expenses, and to support you.
- We do not sell, rent or trade QuickBooks data, and we do not use it for advertising or marketing to anyone.
- We do not use QuickBooks data to train artificial intelligence or machine learning models.
- We do not share QuickBooks data with third parties except the service providers listed in section 6 that help us run the Services, or where the law requires it.
- Only authorised staff who need it to support your account can access your QuickBooks data.
5How we use information
- To provide, operate and maintain the Services, including syncing data with QuickBooks Online.
- To create and manage your account and authenticate you.
- To respond to support requests and send service messages such as sync errors, security alerts and billing notices.
- To monitor, troubleshoot and improve the reliability and security of the Services.
- To detect and prevent fraud, abuse and unauthorised access.
- To meet legal, tax and accounting obligations.
Where the law requires a legal basis, we rely on your consent, the need to perform our contract with you, our legitimate interest in running a secure and reliable service, and compliance with legal obligations.
7Storage and security
- All data is encrypted in transit using TLS 1.2 or higher.
- Data, including QuickBooks OAuth tokens, is encrypted at rest using AES-256.
- Access to production systems is restricted to authorised personnel, protected by multi-factor authentication and logged.
- We apply security updates promptly and review our systems regularly.
No system is completely secure. If we become aware of a data breach that affects your information, we will notify you and the relevant authorities as required by law.
8Retention and deletion
- We keep your information for as long as your account is active or as needed to provide the Services.
- When you disconnect QuickBooks Online, we revoke the access tokens immediately and stop syncing. Cached QuickBooks data is deleted within [30] days.
- When you close your account or ask us to delete your data, we delete or anonymise it within [30] days, except where we must keep certain records to meet legal, tax or accounting obligations.
- Backups are overwritten on a rolling schedule of up to [90] days.
Deleting data in our Services does not delete records already written to your QuickBooks Online company. You control those in QuickBooks.
9Your rights and choices
Depending on where you live, including under India's Digital Personal Data Protection Act, 2023, the EU and UK GDPR, and US state privacy laws such as the CCPA, you may have the right to:
- access the personal information we hold about you;
- correct inaccurate or incomplete information;
- delete your information;
- withdraw consent at any time, without affecting processing done before withdrawal;
- receive a copy of your information in a portable format;
- object to or restrict certain processing; and
- nominate another person to exercise your rights in the event of your death or incapacity, where Indian law allows.
To make a request, email privacy@onestoptrucking.in. We will verify your identity and respond within 30 days. You will not be treated differently for exercising your rights. You may also complain to your local data protection authority, including the Data Protection Board of India.
11International transfers
We are based in India and our service providers may process data in [India / the United States / other locations]. Intuit processes QuickBooks data under its own policies. When we transfer information across borders, we use safeguards required by applicable law, such as contractual protections.
12Children
The Services are built for businesses and are not directed to anyone under 18. We do not knowingly collect information from children. If you believe a child has given us information, contact us and we will delete it.
13Changes to this policy
We may update this policy from time to time. When we make material changes, we will update the date at the top of this page and notify you by email or in the Services before the changes take effect.
14Contact and grievance officer
For questions about this policy or your information, or to raise a grievance under the Information Technology Act, 2000 and the rules made under it, contact our Grievance Officer:
Harprit S PartalOne Stop Business Solutions
183 W North St Suite 5, Manteca, CA 95336
Email: harprit@onestoptrucking.in
Phone: +1 (209) 321-0265
We aim to acknowledge grievances within 24 hours and resolve them within 15 days.